Privacy Policy

NMX IT Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our customers, employees, business partners and everyone who visits this website, www.nmx-it.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1. Information About Us
NMX IT Solutions Ltd is registered with the Information Commissioners Office (ICO) as data controllers. NMX IT Solutions Ltd has not appointed a Data Protection Officer (DPO) as we are not required to under GDPR article 37. The person responsible for data privacy is ultimately our Managing Director.
To contact us with regards to your privacy:
Write to us: Managing Director, NMX IT Solutions Ltd, 1 Bell Street, Maidenhead, Berkshire, SL6 1BU
Email us: privacy@nmx-it.co.uk.
Call Us: 01628 232300
NMX IT Solutions Ltd is incorporated in England and Wales. Our company number is 09873934. Our registered office is Kemp House, 152-160 City Road, London, EC1V 2NX.

2. What Does This Policy Cover?
Our privacy policy describes the information that we collect, outlines how we obtain that information and describes how we may use or disclose that information. It also describes the measures we take to protect your information and how you can contact us should you have any concerns about your privacy and our use of your personal data.

3. What is Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.
The right to access the personal data we hold about you. Part 9 will tell you how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 12 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 12.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Data Do We Collect?
Personal data relating to current, former and prospective customers. Personal data relating to third parties such as vendors, partners, service providers and their personnel.
We may collect some or all of the following:
First Name;
Last Name;
Title;
Business Name;
Business Address;
Business Email address;
Business Telephone number;
IP address

6. How Do You Use My Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for one of the following purposes:
Providing our Services and Support to you;
Maintaining Business Operations;
Maintaining Business Relationships;
Communicating with you. This may include responding to emails or calls from you;
Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time);
Analysing your use of Our Site and gathering feedback to enable us to continually improve Our Site and your user experience.

7. How Long Will You Keep My Personal Data?
Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed. We make reasonable efforts to keep the data we hold up-to-date and accurate.

8. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the GDPR or to equivalent standards by law.

9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request promptly and in any event within 40 calendar days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. What Systems Do You Use To Process My Personal Data?
We use a number of systems to process personal data, including:
· Servers, storage, networks, and connectivity
· Remote access systems
· Professional Services Automation systems
· Customer Relationship Management systems
· Marketing Automation systems
· Communications systems
· Remote access systems
· Email and Instant Messaging systems
· Intranet and Internet Systems
· Telephone, Mobile Phone and Voicemail records.

11. How Do You Use Cookies?
We use cookies to help us improve our site. We may use cookies to obtain information about your general Internet usage and to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our site.
· Recognise you when you return to our site.
· Track when you respond to our surveys.
The third parties that we use may use JavaScript to collect IP addresses from our Visitors and we may also collect server logs. Information gathered through these automated means may be associated with the personal information you previously submitted on our site.
Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site. You may refuse to accept cookies by activating the appropriate setting on your browser and you may also set your browser to alert you to when cookies are being sent. If you do so, please note that some parts of our website may then be inaccessible or function improperly.
For more details, please refer to our Cookie Policy.

12. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Postal address: NMX IT Solutions Ltd, 1 Bell Street, Maidenhead, Berkshire. SL6 1BU.
Email address: privacy@nmx-it.co.uk.
Telephone number: 01628 232300.

13. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Last Updated: 24/05/2018

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