IT Support Maidenhead

Friendly, reliable IT support to eliminate persistent technology issues and enable you to focus on your operations

Constant IT issues prevent you from operating efficiently and cost you money

NMX IT Solutions delivers fast, friendly, and effective IT support that eliminates obstacles to your success. Rather than waiting hours for the problem to be resolved or wasting time trying to figure out what’s wrong yourself, contact our experienced and highly qualified support engineers. We’ll address the issue at hand as well as its root causes. Our team can solve these problems via remote access in minutes, or deploy quickly to your location should the issue demand hands-on support. In either case, we’ll do whatever it takes to ensure your IT issues no longer hinder your work and are gone for good.
Organisations across Maidenhead and the Thames Valley trust NMX IT Solutions as their IT support provider because we have decades of experience helping them achieve success. We act as a strategic IT partner to our clients as opposed to merely a contractor, and deliver optimal resolutions to any and all of their technology concerns. Partner with NMX IT, and we’ll stay on call 24/7/365 to prevent the revenue loss and heightened stress caused by IT disruptions.

Why choose NMX IT Solutions as your IT support provider?

NMX IT has been a staple of the Maidenhead community and the Thames Valley for multiple decades. Academic institutions, not-for-profit organisations, and businesses of all sizes and sectors put their trust in us to keep their IT running smoothly, and we’ve shared in each others’ success for years. NMX IT and our clients have enjoyed long-term success because we act as a full IT partner, fully committed to each client’s goals. Join us, and we’ll be there whenever you need us.
Responsive, reliable, and proactive support
Flat-rate pricing that makes your IT budget more stable and predictable
Effective support regardless of what systems you use or how old they are
Swift remote support or expert on-site assistance when required
Fast, friendly, and fantastic customer service
Jargon-free explanations to keep you abreast of what we are doing

How strong is your cybersecurity posture? Are your systems safe from new and emerging threats?

Find out with NMX IT’s FREE proprietary 36-Point IT Risk Assessment

We partner with the world’s leading vendors to deliver cutting-edge technology in easy-to-use, simple solutions

IT Support Frequently Asked Questions

1

Should smaller organisations such as SMBs, NPOs, and educational institutions be outsourcing their IT support?

Most small organisations cannot afford to hire full-time IT staff, but they still need someone to handle their daily technology support needs. Choosing an IT partner to handle tech support requests is a good investment, because it enables smaller organisations to operate without constant IT disruptions, protect the data of customers and students, and maintain a stable IT budget.

2

What if I already have in-house IT support staff?

We work closely with many of our clients’ IT personnel and provide additional support to help them whenever they need it. This frees them from day-to-day support duties so they can focus on more important matters, like growth and development.

3

How long does it take for you to respond to support requests?

We respond to requests within one hour of receiving them, but we always aim to resolve your issues as soon as possible.

4

What services does an outsourced IT Support Engineer provide?

Your outsourced IT support engineer will be responsible for keeping your business hardware and software secure and optimised, as well as solving technology disruptions fast and effectively to increase your operational efficiency.

5

How can IT Support boost my productivity?

Having effective, reliable IT assistance means your operations will no longer be disrupted for hours or days as you wait for a technician to arrive every time you encounter a technology issue. Efficient troubleshooting and targeted solutions also mean your problems will not reoccur, your staff will be able to work uninterrupted, and you’ll save on maintenance costs.

Ready to watch your Maidenhead organisation succeed with fast IT support and solutions that just work?

Talk to one of our engineers and find out how